Terms & Conditions - The Luxavia

Terms & Conditions

Welcome to Luxavia. By using our website and purchasing our products, you agree to the following terms and conditions:

Products

We offer premium wristwatches with a focus on style, durability, and affordability. All product images are for reference. Actual color may vary slightly due to lighting or screen settings.

Pricing

All prices are listed in PKR (Pakistani Rupees) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to update prices at any time without prior notice.

Order & Payment

Orders can be placed online via our website. We accept payments via:

  • Cash on Delivery (within Pakistan)
  • Bank Transfer
  • Debit/Credit Card (Coming Soon)

Once an order is confirmed, it cannot be modified or canceled after 12 hours.

Delivery

Orders are usually processed within 1–2 working days. Standard delivery time:

  • Pakistan: 3–5 business days

We use trusted courier partners, but delays may occur due to external factors.

Return & Exchange

We offer a 3-day exchange policy for damaged or defective products only.

  • Must provide unboxing video for damage claims.
  • Product must be unused and in original packaging.
  • No cash refunds – exchanges only.

For size or design-based returns, delivery charges may apply.

Intellectual Property

All content, including logos, images, and product descriptions, are the property of Luxavia and may not be copied or reused without written permission.

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